Bitlocker Key Not working

Question

Buttocks key not effective on repairing computer. I’ve restarted the computer several times. Nothing is working so far. Keep going back to asking for the bio med key.

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Moved from: Microsoft Copilot | Microsoft 365 Copilot | Development

Answer 1

It seems like you might be experiencing issues with a specific key or function on your computer. If the "Buttocks key" refers to a keyboard key that is not functioning properly, here are a few troubleshooting steps you can try:

1. Check Keyboard Connection: Ensure that your keyboard is properly connected to the computer. If it's a USB keyboard, try plugging it into a different USB port.
2. Test with Another Keyboard: If possible, connect a different keyboard to see if the issue persists. This can help determine if the problem is with the keyboard itself or the computer.
3. Update Drivers: Make sure that your keyboard drivers are up to date. You can do this through Device Manager by right-clicking on the keyboard device and selecting "Update driver."
4. Check for Software Conflicts: Sometimes, software can interfere with keyboard functionality. Try booting your computer in Safe Mode to see if the key works there.
5. Run Troubleshooter: Windows has built-in troubleshooters that can help identify and fix problems with devices. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters and run the keyboard troubleshooter.
6. Check BIOS Settings: If the key is related to a function that requires BIOS access, ensure that your BIOS settings are correctly configured. You may need to access the BIOS setup during startup (usually by pressing a key like F2, DEL, or ESC).

If you are still encountering issues, it may be helpful to refer to specific troubleshooting guides related to your device or operating system.

Answer 2

I can’t access settings. I am limited to skip this drive OR additional information

Answer 3

Hi, good day!

Please check the support article in the link below on How to find your BitLocker recovery key in Windows.

https://support.microsoft.com/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6

I apologize, but there isn't another way to get around BitLocker if you can't find the right recovery key or keep running into the same problem. In this situation, a Clean Installation of Windows via USB flash drive would be required. Please be aware that the BitLocker encryption will be deactivated during this operation, and your data will be lost.

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You will need to find another working Windows computer from a family member or friend near you to create the Windows USB Installation media.

Find another working computer then download the Media Creation tool (Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows". Instructions inside the link.

Note: Please make sure to uncheck the "Use the recommended options for this PC" box. Please check the link below for more details.

https://support.microsoft.com/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d

Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.

Kindly refer to the link below on How to Perform a Clean Install for more details.

https://support.microsoft.com/windows/reinstall-windows-with-the-installation-media-d8369486-3e33-7d9c-dccc-859e2b022fc7

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.