Hacked email

Question

Hi. Do you have any ideas on how to fix my email account since it has been hacked? Thanks so much.

Answer 1

Hi, I'm John! I will help you with this.

To help narrow down the issue:

1. Can you share what made you think the accounts were hacked?
2. Does it look like the email address linked to your account was changed?
3. For example, did you receive any alerts, notice unusual activity, or find that the email address or password was changed?

---

Also, please try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c Click on "Search" and follow the instructions provided.

If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

---

Once I have a bit more detail, I can guide you through the next steps.

Click "Add comment" to let me know.

Regards,

John J.D.