Changing last name

Question

Due to my recent wedding, my last name has changed, and I need to update it on my Microsoft Learn profile in order to register for an exam. My previous last name was Djordjevic, and my new last name is Nikolic.

My email address is: ******@hotmail.com My profile URL is: https://learn.microsoft.com/en-us/users/KatarinaDjordjevic-8345

Could you please update my last name accordingly?

Thank you in advance.

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Moved from: Microsoft 365 and Office | Subscription, account, billing | For education | Other

Answer 1

To update your last name on your Microsoft Learn profile, you will need to log in to your profile and follow these steps:

1. Select the profile icon in the top right corner.
2. Select Settings.
3. Under Personal info, you can update your legal name.
4. Follow the instructions for updating your Legal Name.
5. If you see messaging asking you to contact Certification Support, please follow the link and file a ticket with the Credentials Support team.

Please note that your legal name must match the name on the government-issued ID you'll present at your exam appointment. If you've already registered for an exam, changing it requires Microsoft support approval.

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References:

• Managing your Microsoft Learn profile settings
• Frequently asked questions (profile)
• Credentials support

Answer 2

how to make a ticket for Credentials support team