change photo on Microsoft Teams

Nico Vandenbempt 1 Reputation point
2021-09-24T06:46:44.08+00:00

Hello,

I followed the instructions given by Microsoft to change your photo in Teams, see link below.
This was indeed successfull, my photo on the top right is changed.

But when I enter a Teamsmeeting, there is still my old picture.

https://learn.microsoft.com/nl-nl/exchange/troubleshoot/administration/how-to-change-your-user-photo

Is there a second path to change all background pictures?

kr,
Nico

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,606 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Sharon Zhao-MSFT 25,081 Reputation points Microsoft Vendor
    2021-09-24T07:50:38.207+00:00

    @Nico Vandenbempt ,

    You can change the photo in Teams client directly as below:

    1. click your current picture at the top right of the screen and then click the camera icon that appears when you hover over your profile picture.
      134968-image.png
    2. From the menu that appears, click Upload picture to access your photos.
      134937-image.png

    Besides, if the photo still show as the old one, it is recommended you to quit Microsoft Teams and clear your client cache by deleting any files in these folders:

    • %appdata%\Microsoft\teams\application cache\cache
    • %appdata%\Microsoft\teams\blob_storage
    • %appdata%\Microsoft\teams\Cache
    • %appdata%\Microsoft\teams\databases
    • %appdata%\Microsoft\teams\GPUcache
    • %appdata%\Microsoft\teams\IndexedDB
    • %appdata%\Microsoft\teams\Local Storage
    • %appdata%\Microsoft\teams\tmp

    Then, open Microsoft Teams and try again.


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

  2. MS 0 Reputation points
    2023-04-05T10:48:19.0366667+00:00

    Many months later and this problem still exists. How about a proper Fix?! can't find the cache files mentioned here in the current teams version

    0 comments No comments