Unable to accessPage 1: https://learn.microsoft.com/en-us/help/platform/contribute-video-embed Page 2: https://learn.microsoft.com/en-us/help/platform/video-service-description

Question

Unable to access below knowledge articles, however few are able to access it

Page 1: https://learn.microsoft.com/en-us/help/platform/contribute-video-embed Page 2: https://learn.microsoft.com/en-us/help/platform/video-service-description

Answer 1

If you are unable to access the knowledge articles on the Microsoft Learn platform, it could be due to several reasons such as network issues, permissions, or account-related problems. Here are some steps you can take to troubleshoot the issue:

1. Check Network Connection: Ensure that your internet connection is stable and that there are no firewall restrictions blocking access to the Microsoft Learn website.
2. Browser Issues: Try clearing your browser cache or using a different browser to see if that resolves the access issue.
3. Account Permissions: Make sure you are signed in with an account that has the necessary permissions to access the content.
4. Access from Different Devices: If possible, try accessing the articles from a different device to rule out device-specific issues.
5. Contact Support: If the problem persists, consider reaching out to Microsoft support for further assistance.

If others are able to access the articles, it may indicate that the issue is specific to your account or network settings.