Facing error while installing and uninstalling windows update

Sk Mukhtar Rahaman 0 Reputation points
2025-12-06T14:53:42.18+00:00

Screenshot 2025-12-06 154717

Windows for home | Windows 11 | Windows update
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  1. Alvise Cervellati 1,400 Reputation points Independent Advisor
    2025-12-06T15:46:56.2066667+00:00

    hi rahaman, welcome in community

    I guess you're having problems with Windows Update, right? if yes, follow these steps:

    proceed in this way, press the WIN + X buttons and open terminal (admin), now type

    net stop bits

    net stop wuauserv

    net stop cryptsvc

    ren %systemroot%\System32\Catroot2 oldcatroot2

    net start cryptsvc

    del /f /q %windir%\WindowsUpdate.log

    del /f /s /q %windir%\SoftwareDistribution\*.*

    Del "%ALLUSERSPROFILE%ApplicationDataMicrosoftNetworkDownloaderqmgr*.dat"

    del %systemroot%\SoftwareDistribution\DataStore\Logs\edb.log

    net start bits

    net start wuauserv

    after each command press enter

    if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

    then run it as administrator

    after doing so, try again with the updates

    let me know

    Elvis

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