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yvette sims 0 Reputation points
2025-12-06T18:44:30.5133333+00:00

I CANNOT OPEN MY IMAGE WITH ENABLED BY MICROSOFT EDGE IN MY COLLECTIONS. MESSAGE IS THIS REQUEST IS BLOCKED.

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  1. Ian-Ng 14,020 Reputation points Microsoft External Staff Moderator
    2025-12-30T19:29:43.5766667+00:00

    Hi @yvette sims

    Welcome to Microsoft Q&A forum. 

    Thank you for reaching out. I understand you are encountering a "Request Blocked" notification when accessing your Microsoft Edge Collections. This behavior often stems from synchronization discrepancies or security configurations.  

    To address this, please follow the troubleshooting steps outlined below: 

    • Refresh Browser Identity: Signing out and back into your Microsoft Edge profile can refresh the connection to the service. Click your Profile icon at the top of the browser, select Sign out, restart Microsoft Edge, and then Sign in again. 
    • Clear Browsing Data: Cached data can sometimes interfere with how pages load. 
      • Go to Settings > Privacy, search, and services. 
      • Under Clear browsing data, select Choose what to clear. 
      • Choose Cookies and Cached images, set the time range to All time, and select Clear now. 
    • Check Tracking Prevention Settings: If your tracking prevention is set to a high level, it may inadvertently limit communication with the Collections service. Ensure this is set to Balanced under the Privacy settings menu. 
    • Review Extensions: Third-party extensions can occasionally intercept the request to load your images. Please try accessing your Collections with extensions temporarily disabled. 

    Please try these steps and let me know the outcome. If the situation persists, I will be happy to conduct a further investigation to identify the root cause and find a solution for you. 

    I look forward to your update.

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  2. AI answer

    2025-12-06T18:44:37.5566667+00:00

    If you are encountering a message stating that your request is blocked when trying to open an image in Microsoft Edge, it may be due to the browser's tracking prevention settings or other security features that block certain requests. You can check the tracking prevention settings in Edge to see if they are affecting your ability to access the image. Additionally, ensure that any extensions or settings that might block content are disabled temporarily to troubleshoot the issue.

    If the image is being blocked due to a specific URL or domain, you can use the Network request blocking tool in Edge to manage which requests are allowed or blocked. This tool allows you to specify patterns for blocking network requests, which might help in resolving the issue.

    For more detailed steps on how to adjust settings or troubleshoot, you may want to refer to the documentation on tracking prevention and network request blocking in Microsoft Edge.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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