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my email address ******@hotmail.com blocked by microsoft and when i am trying to retrieve they are asking for recipient email addresses which i dont remember as i mentioned i used this account for job hunting.
i am trying to get support email address but unable to find. can anyone help me with this
Using Outlook for Android for personal email and calendar management
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Hi,
Do you have another verification method, such as an alternative email or phone number?
What is the exact error message you get when trying to log in?
yes but i am not having security code. exact message is "microsoft found some suspicious activity"
i have phone number and on same number i am getting code to change my password but not able to get the security code for activating my account on that number.
Thanks for your reply. This indicates that your account is blocked. When your account is blocked, Microsoft provides instructions on how to unblock it.
If unsuccessful, you will need to fill out this account recovery form to regain access to your account: https://account.live.com/acsr
Microsoft takes account security seriously, so the recovery process is fully automated to prevent unauthorized access. Complete the form using a device and location you've used before, and make sure to provide an accessible email address.
Microsoft typically reviews recovery requests within 24 hours. If your request is successful, they’ll send instructions to help you recover your account.
Help with the Microsoft account recovery form: https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42
You can submit the form up to twice within a 24-hour period, so feel free to include any new details you remember each time until you recover your account.
We have detected unusual activity on your Microsoft account ******@hotmail.com, or believe your credentials are at risk.
For your security and to ensure only you have access to your account, we will ask you to verify your identity and change your password
this is the message i am having.. and i am not able to get the security code on my phone. rest i have tried to answer what i remember like 5 old password., email addresses on which i sent emails ( its hard to recall) but may all are not up to the mark
Yes, those symptoms point to your account being blocked. You will need to fill out the account recovery form in this case. Think carefully and take your time to remember the details so you can successfully recover your account.
AI answer
If your Hotmail account is blocked and you're unable to remember the recipient email addresses required for recovery, you may need to follow the instructions provided by Microsoft for account recovery. Unfortunately, the specific support email address for Hotmail or Microsoft accounts is not provided in the context. However, you can try the following steps:
For more detailed guidance, you may want to check the Microsoft support documentation or forums for additional help regarding account recovery.
References: