How to solve multiple BSOD failures after Windows Update?

Question

Hi! My computer told me there was an update this morning. My computer tried installing the updates on its own after I got a black screen with an error - I'm guessing the new BSOD. Since then, I've had multiple other errors, and I'll list them here, in no particular order:

System_Service_Exception (Ox38)

Kernel_Security_Check_Failure (Ox139)

Cache_Manager (Ox34)

Kmode_Exception_Not_Handled (O1xE)

What failed - ndis.sys and tcpip.sys

I tried forcing the computer into safe mode booting and got somewhere, but my computer is severely limited in function now with me not being able to get File Explorer to work and other Windows Updates are giving problems (Install error - 0x800f081f).

I'm really hoping someone can give me the easy fix here so I don't have to go either wipe the system or buy a new computer - both are really not within my budget now!

Thanks so much

Answer 1

Hi,

Sorry you’re dealing with these BSOD errors, especially right after an update. When you see errors tied to ndis.sys and tcpip.sys, that usually means your network drivers or some core Windows files got messed up. Basically, the update broke something important, and now Windows keeps crashing.

Easiest way out is to roll back that update. Since you can get into Safe Mode, go into the Windows Recovery Environment (WinRE). You can do this either from Safe Mode or by letting your computer fail to boot three times in a row. Once you’re in WinRE, head to Troubleshoot, then Advanced options, then Uninstall Updates. Pick the Latest Quality Update first, that’s usually the problem. Uninstall it, restart your PC, and you should be back in business.

You can also check this link for more information and troubleshooting steps.

Troubleshooting Windows unexpected restarts and stop code errors

Troubleshoot problems updating Windows

Hope that this helps. If you have questions just leave a comment.

Thank you,