Cannot update outlook signature with mobile and direct line numbers - automatically defaults

Question

in Signature cannot include Mobile number or Direct line number as Company signature automatically populates.

Answer 1

Hello Karen,

Thank you for reaching out I understand how important it is for you to include your mobile and direct line numbers in your Outlook signature especially when you want to make communication easier for your contacts. Unfortunately when an organization enforces a company-wide signature policy it automatically populates the signature fields and restricts individual customization. This is designed to maintain consistency and compliance across all users.

As an alternative solution you can consider using third-party email signature management tools. These tools provide more flexibility and allow you to add personal details such as mobile numbers or direct lines without conflicting with company policies. They integrate with Microsoft 365 and offer advanced customization options that go beyond the default settings.

I hope this answer is helpful if you have further questions feel free to reply back

Regards,

Marcelo

Answer 2

In Microsoft 365, when managing email signatures, there are certain limitations regarding the inclusion of specific contact information such as mobile numbers or direct line numbers. If your organization has set up a company-wide signature, it may automatically populate the signature fields, which can prevent individual users from customizing their signatures to include personal mobile or direct line numbers.

Currently, the system does not allow the insertion of mobile numbers or direct line numbers in a way that overrides the company signature settings. If you need more flexibility in managing signatures, it may be beneficial to explore third-party tools that specialize in email signature management, as they can provide additional capabilities beyond what is available in Microsoft 365.

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References:

• Create organization-wide signatures and disclaimers