Hello. How can I recover a folder from Outlook that was accidentally deleted in October 2025

Question

I accidentally deleted a folder which contained important information from my retired co-worker

Answer 1

To recover a folder that was accidentally deleted in Outlook, you can use the "Recover Deleted Items" feature. Here are the steps you can follow:

1. Open Outlook: Launch the Outlook application or access Outlook on the web.
2. Go to the Deleted Items Folder: Navigate to the Deleted Items folder in your mailbox.
3. Recover Deleted Items: Look for an option that says "Recover Deleted Items". This feature allows you to recover items that have been deleted from the Deleted Items folder.
4. Select the Folder: If you see the folder you want to recover, select it and choose the option to restore it.
5. Check Other Locations: If you cannot find the folder in the Deleted Items, check the Recoverable Items folder, which may contain deleted items that can still be restored.

If the folder is not recoverable through these methods, it may be permanently deleted, and you might need to consult your IT department or Microsoft support for further assistance.

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References:

• Recover deleted items in Outlook
• Recover deleted items or email in Outlook Web App

Answer 2

Hi! It is only possible to recover permanently deleted emails during the first 30 days after their deletion. This can be done from the 'Deleted items' folder by accessing from a browser in desktop view (not from mobile), where you will see the option to recover permanently deleted emails.