To address the vgk.sys issue on Windows 11, you can try the following troubleshooting steps:
- Update Drivers: Ensure that all your drivers, especially the graphics card drivers, are up to date. Visit the NVIDIA website to download the latest drivers for your RTX 4070.
- Check for Windows Updates: Make sure your Windows 11 installation is fully updated. Go to Settings > Update & Security > Windows Update and check for updates.
- Run System File Checker: Use the System File Checker tool to repair any corrupted system files. Open Command Prompt as an administrator and run the command
sfc /scannow. - Check Memory: Run the Windows Memory Diagnostics tool to check for memory issues. You can access it through the Control Panel by searching for "Memory" and selecting "Diagnose your computer's memory problems."
- Safe Mode: Boot your computer in Safe Mode to see if the issue persists. This can help determine if the problem is caused by third-party software or drivers.
- Analyze Dump Files: Since you mentioned providing dump files, analyzing them can give insights into the root cause of the crashes. Use tools like WinDbg from the Windows SDK to analyze the dump files for more specific information regarding the vgk.sys error.
- Consider Underclocking Again: Since underclocking your P-cores helped previously, you might want to try that again, especially if the issue seems related to CPU performance.
If these steps do not resolve the issue, you may want to consider reaching out to Microsoft support or the community forums for more targeted assistance.
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