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Identity Verification for Code Signing stuck with "In Progress" state for 8 days so far

Taylour 20 Reputation points
2025-12-11T20:39:33.51+00:00

I signed up for a Microsoft Trusted Signing Certificate on December 2 and began the identity verification process, providing documents to prove domain ownership. On December 3, I received an email asking me to verify my email account with Microsoft. Since verifying my email on December 3, the status of the identity verification process has remained "In Progress" for eight days. Does anyone know how long the verification process typically takes? I would assume that if there were any issues, they would request additional documents, but until the status changes, the process seems to be at a standstill.

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
Answer accepted by question author
  1. Rukmini 11,470 Reputation points Microsoft External Staff Moderator
    2025-12-12T21:40:04.25+00:00

    Hello Taylour,

    Our validation team has been able to verify your request after receiving the details. I’m glad to know it’s now Verified.

    If you have any other questions or are still running into more issues, please let me know.

    Thank you again for your time and patience throughout this issue.

    If the resolution was helpful, kindly take a moment to accept the answer and upvote it 👍 it as a token of appreciation.

    1 person found this answer helpful.
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