SQL Server Management Studio (SSMS) install issues

Question

I downloaded the SQL Server Management Studio (SSMS) 18.9.2 software to install, but as soon as it starts it asks for a Microsoft .NET Framework in order to advance.

I also downloaded the latest version I could find of .NET Framework (4.8), but my computer reports that it, or a later version, is already installed.

Bottom line is, I haven't been able to install SSMS because of .NET, but it appears installed in the Programs section of the Control Panel, so I can't use it but I also can't uninstall it either (it also asks for the .NET Framework to do that). I'd like to know where can I begin to check this thing out.

Answer 1

Hi @Sebastián Villaveces Lugo ，

If you can check your error log for more information, what is the specific error message.

you can try to fix .NET Framework: https://www.microsoft.com/en-us/download/details.aspx?id=30135

uninstall and reinstall .NET Framework: https://learn.microsoft.com/en-us/dotnet/framework/install/troubleshoot-blocked-installations-and-uninstallations

Answer 2

Hi @YufeiShao-msft , thanks for the reply! I checked the install logs and they don't show a particular error; all the message logs that seemed kind of out of place are something like this:

[03C0:2908][2021-09-23T11:11:39]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x80004005.
(...)
[03C0:2908][2021-09-23T11:13:20]i410: Variable: AnotherInstallRunning = Setup is blocked due to another install currently running. Please let the other install complete and then restart the computer if necessary.
[03C0:2908][2021-09-23T11:13:20]i410: Variable: AzureDataStudioCurrentlyRunning = Azure Data Studio is currently running. Please close any open instances of Azure Data Studio and run this installer again.
(...)
[03C0:2908][2021-09-23T11:13:20]i410: Variable: Win10OrWS2016NotSupported = This version of Windows 10 or Windows Server 2016 is not supported. Please upgrade to version 1607 or greater. (This one is a variable display)

I'll attach the latest log file from the set-up, and a screenshot (in spanish) of what it shows; all it tells me is that it needs the .NET and the only action it lets me do is cancel the installation. 135703-ssms-setup-enu-20210927152145.log

I tried fixing the .NET Framework, but it said that it wasn't able to fix it; before I move on to the uninstall, I'd like to know if there's something I'm not catching. Thanks again for helping me with this!