Change name of my subscription

Question

My name is shown as [Moderators note: PII removed] and I would like to change it as [Moderators note: PII removed] for the Microsoft email ID [Moderators note: PII removed]@gmail.com.
Reason for changing is because I need to take certification and there is mismatch between my name and the ID proofs.
Please help me in this regard.
Thanks,
[Moderators note: PII removed]

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Moved from Microsoft 365 and Office | Access | Development

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"Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data."

Answer 1

Hi Karthik Turaga,

Thanks for sharing your concern on Microsoft Q&A.

Regarding your name change request for your certification purpose. In this situation, here is the contact support of home user that you can reaching out:

1. Click on this page Contact - Microsoft Support, type "Change subscription name" to search and click "Sign in to contact support" at the bottom of the page.
2. Sign in to another available Microsoft account. Make sure you log in with your personal account.
3. Under Products and Services, select "Other Products".
4. Under Categories, select "Account Question" and click Confirm.
5. Click on "Chat with a support agent in your web browser".

Please contact chat during local working hours. I hope you can solve the problem smoothly.

Best regard,