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Vineet Kumar 20

Signing in to azure portal gives below error:

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 63e62b00-5c62-4d48-acd5-89c5a0a22a00 Correlation ID: f75d8d06-b521-4685-adc7-751fd6257d09 Timestamp: 2025-12-13 14:50:29Z

VEMULA SRISAI 3,590 Reputation points Microsoft External Staff Moderator

2025-12-13T18:24:46.1033333+00:00

Hello Vineet Kumar,

The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft's process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.

To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.

We can reactivate your tenant only if it has been blocked for less than 20 days, please share the requested details in private message so that we can reactivate your account.

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored.

Once we have the requested details, we can proceed with your account reactivation

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VEMULA SRISAI 3,590 Reputation points Microsoft External Staff Moderator

2025-12-13T18:24:46.1033333+00:00

Hello Vineet Kumar,

The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft's process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.

To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.

We can reactivate your tenant only if it has been blocked for less than 20 days, please share the requested details in private message so that we can reactivate your account.

Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored.

Once we have the requested details, we can proceed with your account reactivation

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The error code AADSTS5000225 indicates that the tenant has been blocked due to inactivity. This typically happens when a configured tenant is no longer in use, and Microsoft takes steps to reduce unnecessary expenses by making it inaccessible.

As an administrator, you can request to reactivate the tenant within 20 days of it entering this inactive state. If you do not plan to reactivate it, be aware that the tenant will be deleted after 20 days and cannot be recovered.

To reactivate your tenant, you should reach out to Microsoft support. It's important to refrain from submitting multiple assistance requests while your case is being processed.

For more details on handling an inaccessible tenant, you can refer to the relevant Microsoft documentation.

Vineet Kumar 20 Reputation points

2025-12-13T14:56:06.17+00:00

Please reactivate my tenant

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