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I just bought a used refurbisjed laptop with Windows 10 Home on it. i have applied every update thought the windows Update function. My system tray shows:
When i click this it takes me to the Windows Update setion of Settings, and when I scan for updates, there are none!
How to I get access to the free upgrade to Windows 11 please?
Your screenshot indicates you may already have Windows 11 installed and the problem is your version is very old and needs to be updated, if you are not automatically offered the upgrade in the Settings app, I need some information about the hardware and Windows version installed.
Click your Start Button, then just type msinfo and press Enter please provide a screenshot of the resulting System Information window.
Thank you DaveM121! I hadn't noticed that it had already upgraded to Windows 11!
Here is that screenshot:
Thanks for any/all help!
Thank you for the screenshot, there is no problem indicated with your hardware, it is fully compatible with the latest version of Windows 11, the best option to bring your Windows 11 up to date if you are not offered the 24H2 update or 25H2 update in the settings app is to perform an in-place upgrade with the Windows 11 ISO.
Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.
Click this link:
https://www.microsoft.com/software-download/windows11
to download the Windows 11 ISO
When the ISO file completes downloading
Disconnect from the Internet
Disconnect all external devices with the exception of a mouse or keyboard.
Temporarily disable any 3rd party Anti-virus you may have installed
Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.
Very Important - ensure you select the option to keep your files and apps.
