install my audio device

Question

I do not have sound on my computer. The notice says: No audio device is installed.

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Answer 1

To resolve the issue of having no sound on your computer and the message stating that no audio device is installed, you can follow these steps:

1. Check Device Manager: Open Device Manager and check if your audio device is listed. If it is not, you may need to install the appropriate drivers.
2. Install Device-Specific Driver: If you have a USB audio device, ensure that you install the device-specific driver before connecting the device. This can help Windows select the correct driver instead of the default USB audio driver.
3. Uninstall and Reinstall the Device: If the device is already connected, you can uninstall it from Device Manager by right-clicking on the device, selecting Uninstall Device, and then reconnecting it. This may prompt Windows to reinstall the correct driver.
4. Use Different USB Port: Sometimes, connecting the device to a different USB port can resolve the issue.
5. Check Windows Services: Ensure that the Windows Audio and Windows Audio Endpoint Builder services are running, as these are necessary for audio to work correctly.

If these steps do not resolve the issue, you may need to check for Windows updates or consult the device manufacturer's user guide for specific installation instructions.

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References:

• USB audio device not playing
• Windows 10 doesn't install specific drivers for USB audio devices on the first connection

Answer 2

Hi,

please run Device manager and show a list of sound devices.

Show a screenshot of msinfo32 tool.