Running Windows 11...Home Version. Today I noticed Yellow Exclamation on the Defender Taskbar Defender shield icon. Clicking on it, it shows the mark on the Icon DEVICE SECURITY. Choices are, SIGN IN or Dismiss. I selected Sign in...I tried using my Password, Pin and the option to email mail a code....all kept showing "OPPs.... its not your fault...try again". trying again simply loops me thru the same failed attempts...showing it is not your fault try again.
Made a BIG mistake...contacted Microsoft Support Chat....agent requested remote connection...BIG Mistake. I informed agent not to take any steps without my approval. Agent decided to create a System restore point...and did so without me approving. Why a restore point when the issue was clearly a Microsoft Acct Sign in issue. As I wrote to chat agent, do not create a restore point...since this issue has nothing to do with MY PC...he did it anyway. Why haven't I learned my Lesson to stay away from tech Support....tech support for the most part is someone looking at a data base and taking steps in a List more than likely unrelated and not helpful. Again, my issue was signing into my Microsoft acct...nothing to do with the operation running of my PC...and Agent creates a restore point...than when I expressed my disappointment with his totally unnecessary action...he selected his manual Restore..my PC than went thru RESTORING YOUR PC which took over 15 mins. Guess by agent deleting his manual restored point (or I think that is what he did) my PC went back to where it was before he created his manual restore Point... Actually, I am not sure what restore point is running, my original...or his. My System restore displays:
12/13/25 Restore Operation undo
12/13/25 MS Manual
12/10/25 Automatic Restore Point System
I know with certainty I was dealing with a Microsoft tech agent....
- Why am I seeing the yellow Exclamation Point on DEVICE SECURITY? I can sign in with no issues to my Microsoft acct online...using my email and Password....yet trying to do so....clicking on SIGN IN under the DEVICE SECURITY fails... What is this DEVICE SECURITY???it shows I can DISMISS it. I would rather Fix it the right way...I guess by Signing in but so far no success...
- Also what I noticed...with System Restore...there was a Auto System Restore in the restore window...from a few days back...so my PC is\was creating an Auto restore point. However, looking a Restore Point Configuration...it SHOWED it was Disabled...and space to use ZERO. So does Windows Restore with it disabled Create a restore Point...just 1 restore randomly and therefore it can be at Disabled (what I read as this DISBALED is the default setting)? Sould I enable and select 10% space ...as I have always done so when running previous versions of windows? Is 10% enough space?