How to fix the error code: creeper

Question

This just happened lately, i downloaded Minecraft in my phone and after i opened the game and tried to sign in, there's a error popped up saying "Error code: creeper" i tried to find solutions from the Youtube tutorial on how to fix it but non of it works. Can someone tell me how am i going to fix this?

---

Mod moved from : Outlook | Outlook for mobile | Outlook for Android | For home

Answer 1

Hello, Kirvy Vash.

By mistake, "Creeper" You should contact Minecraft support by filling out the form on the page: https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811