If I change my password, is it going to sign out my account from all devices?

Question

Hi all,

My other Microsoft account is compromised, I have started receiving 2 factor authentication code on my cell number for apps and accounts that use my email. The intruder changed the emails of some accounts. I have changed the password and tried to sign in but it shows that the account is locked due to too many sign in attempts.

My first question is, is there a way for the intruder to still access my account of should he be signed out since I changed the password?

The second question is, when will I be able to access my account?

The third one is, ca I access my account through a backup code or backup account?

Thanks

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Moved from: Microsoft Security | Microsoft Authenticator

Answer 1

When you change your password, it typically signs you out of all devices where your account is currently logged in. This means that the intruder should be signed out of your account after you change the password, assuming they do not have access to any recovery methods or backup codes that could allow them to regain access.

Regarding your account access:

1. If your account is locked due to too many sign-in attempts, you may need to wait for a certain period before you can try to sign in again. The exact duration can vary, but it is often a few hours. You can also try to reset your password again if you have the option.
2. If you have backup codes or a backup account, you may be able to use them to access your account. Backup codes are typically provided when you set up two-factor authentication and can be used to regain access if you are locked out.

It's essential to ensure that your recovery information is up to date to prevent future issues.

Answer 2

Hey there! Nice to meet you!

The error message you received indicates that your account is blocked due to an unusual login pattern. Possibly because the hacker repeatedly tried to sign in to your account, which triggered the system to detect multiple failed sign-in attempts, resulted in the account being temporarily blocked as a security measure.

This also means that the account is blocked on the hacker's end. If the hacker doesn't have access to your account's two-step verification methods, he will not be able to access/verify your account. Since your account is blocked, the hacker is also signed out of it, and they would need to verify your account using your verification methods in order to unblock it and regain access.

The only way to access your account is to wait for the block to expire, then verify it through your verification methods. Kindly perform these steps to resolve this error:

• Perform a password reset using an InPrivate window or Incognito. Also, try using different devices and network services.
• If it doesn't work, wait 24 hours to perform a password reset, but please make sure not to attempt to sign in or reset the password within that timeframe, as this may reset the lock cooldown.
• If the issue persists, try waiting exactly 48 hours before resetting the password.

Once you have regained access to your account, please make sure that your verification methods are updated on account.microsoft.com > Security > Manage how I sign in

Lastly, I recommend following the guide from this thread to prevent unauthorized logins: https://learn.microsoft.com/answers/questions/4049625/someone-is-repeatedly-trying-to-access-or-hack-my?forum=windows-all&referrer=answers

Thank you for your understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl