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cannot change account recovery email

Michael Dosanjh 0 Reputation points
2025-12-14T22:13:59.8566667+00:00

cannot change account recovery email, i have a hotmail account and can sign into microsoft but I am unable to change my recovery email and add a phone number, help please

Moved from: Microsoft Security | Microsoft Authenticator

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Michael Dosanjh 0 Reputation points
    2025-12-14T22:17:58.6733333+00:00

    You can't access this site right now

    This site requires a security code to sign in. When your security info updates on 12/14/2025 you will be able to access this site. You can still access sites such as Outlook and Skype that don't require a security code.

    On 11/14/2025 you requested that your security info be replaced.

    Current security info

    Alternate email: mi*****@prodigy.net

    New security info

    Alternate email: do*****@gmail.com

    If you didn't request this, let us know.

    If you'd like to keep your current security info, you can cancel this request.

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