Cannot get rid of Run.exe bad image

Question

Cannot open Word without Bad Image window c program Files\Microsoft Office\roor\Office16|AppVIsvSubsystem64.dll Error status 0xc000012f cannot get rid of the window

Simply want to open word documents

Answer 1

Hi Terry,

Thank you for sharing your question. I understand you're seeing a “Bad Image” error when trying to open Word because the AppVIsvSubsystems64.dll file in your Office installation is corrupted or invalid. Here's how to resolve it effectively:

This issue happens when a critical Office DLL (in this case, AppVIsvSubsystems64.dll) is corrupted or improperly formatted—the system can no longer load it due to an invalid image format error (0xc000012f).

First, run the built-in Office repair tool:

Go to Settings → Apps, find Microsoft Office, choose Modify, and select Quick Repair. If the issue persists, run the Online Repair option instead. [thewindowsclub.com], [appuals.com]

Next, ensure Office and Windows are fully updated:

Open any Office app, go to File → Account → Update Options → Update Now.

Use Settings → Windows Update → Check for updates to install all pending updates.

Additionally, run system file checks to repair Windows components:

Open an administrative Command Prompt and run:

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow. These commands fix corrupted system files that Office depends on.

If those steps don’t work, you can also manually replace the DLL from a working machine with the same Office version. Copy the AppVIsvSubsystems64.dll file from C:\Program Files\Common Files\Microsoft Shared\ClickToRun\ on another PC to your own path under Office16\….

Finally, if the problem still occurs, uninstall Office completely and reinstall it. This ensures all DLLs are restored properly.

I hope this helps.

Best Regards,

Noel