InternalServerError when I try to open jupyter lab in a compute instance in Machine Learning Studio

Question

InternalServerError when I try to open jupyter lab in a compute instance in Machine Learning Studio

Akash 1

I am trying to launch Jupyter lab on a compute instance inside Machine Learning Studio.
It keeps giving me this Error.
{
"error": {
"code": "ServiceError",
"severity": null,
"message": "InternalServerError",
"messageFormat": null,
"messageParameters": null,
"referenceCode": null,
"detailsUri": null,
"target": null,
"details": [],
"innerError": null,
"debugInfo": null,
"additionalInfo": null
},
"correlation": {
"operation": "87079acea847584aae25f2f02e96a4cb",
"request": "2718ebcb2e21004c"
},
"environment": "eastus",
"location": "eastus",
"time": "2021-09-26T11:42:36.0001935+00:00",
"componentName": "notebook-instance-proxy"
}

Instance Details are:
Standard_DS11_v2 (2 cores, 14 GB RAM, 28 GB disk)

Mauro Assis 36 Reputation points

2021-09-26T18:13:50.263+00:00

I'm facing the same problem since two days ago.
romungi-MSFT 48,906 Reputation points Microsoft Employee Moderator

2021-09-27T08:25:19.127+00:00
@Akash Based on my previous experience are you trying to login to the studio from a OS platform that is other than the following?

iOS, Android, Mac, and Windows flavors

Is Yes, You can try logging in to the studio or notebook from a windows device and check if you are using a platform other than the ones mentioned above.

You can also report the issue directly from Azure ML portal ml.azure.com with the request details from the top right corner using the smiley icon.
Mauro Assis 36 Reputation points

2021-09-27T08:53:42.01+00:00

Tks, @Akash . T tryied to login using Chrome and Edge, and tryed Chome in Linux as well, without success.
I also tryed your suggestion: first I logged in in ml.azure.com, after that I tryied to access the Applications, with the same error, and I already reported isso to Azure support people as well. I think it is a recent bug, because it used to work a week ago.

1 answer

Your answer

Mauro Assis 36 Reputation points

2021-09-26T18:13:50.263+00:00

I'm facing the same problem since two days ago.
romungi-MSFT 48,906 Reputation points Microsoft Employee Moderator

2021-09-27T08:25:19.127+00:00

@Akash Based on my previous experience are you trying to login to the studio from a OS platform that is other than the following?

iOS, Android, Mac, and Windows flavors

Is Yes, You can try logging in to the studio or notebook from a windows device and check if you are using a platform other than the ones mentioned above.

You can also report the issue directly from Azure ML portal ml.azure.com with the request details from the top right corner using the smiley icon.
Mauro Assis 36 Reputation points

2021-09-27T08:53:42.01+00:00

Tks, @Akash . T tryied to login using Chrome and Edge, and tryed Chome in Linux as well, without success.
I also tryed your suggestion: first I logged in in ml.azure.com, after that I tryied to access the Applications, with the same error, and I already reported isso to Azure support people as well. I think it is a recent bug, because it used to work a week ago.

Answer 1

YutongTie-MSFT 53,966 Moderator

Hello @Akash

A hotfix has been deployed on Friday, please have another try to see if this works on your end. Thanks.

Regards,
Yutong

Mauro Assis 36 Reputation points

2021-10-07T14:55:42.067+00:00

Itś working now, tks.

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InternalServerError when I try to open jupyter lab in a compute instance in Machine Learning Studio

1 answer

Your answer