Missing Teams button - accessing Teams via browser

Question

Hello,

We are using Linux and access Microsoft services via a web browser (Google Chrome). Our company has two Microsoft accounts configured this way.

One account works correctly, but on the other account the Teams meeting button for scheduling an event has suddenly disappeared. We have not changed any settings on our side.

Could you please advise what might have caused this issue and how we can restore the Teams scheduling button?

Thank you for your assistance.

Best regards,
Patricia

Answer 1

Hello @Patrícia Bartošová

Welcome to Q&A forum! Thank you for reaching out. 

First, could you clarify which Teams button you mentioned is missing?  I’ve attached two screenshots for reference to ensure we’re aligned. If these don’t match what you’re referring to, please share your own screenshots from your side. 

Additionally, I’d like to suggest a few troubleshooting steps: 

1/ Sign out and sign back in

This helps refresh your session and renew authentication tokens. Sometimes issues occur because the current session is stuck or expired, so signing out and back in can resolve temporary glitches. 

2/ Clear your cache: 

Depending on the browser you’re using, clear your browsing data and then log back into Microsoft Teams to check if the issue persists. 

3/ Try a different web browser. 

Use a browser other than the one you’re currently using. 

4/ Try another device

Log into your account on a different device (Windows or Linux).  You can also use the device where you mentioned the account works correctly to see if the issue is device-specific. 

I hope this information helps you move forward. 

Please let me know if there’s anything else I can assist you with. 

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