how to fix audio problem

Question

hi can anyone please help i have tried several suggestions from both microsoft and others as to solving audio problems none of which has helped. my problem being no sound input or output installed and i have tried practically everything obviously with nothing

Answer 1

To troubleshoot audio problems where there is no sound input or output, you can follow these steps:

1. Check Connections: Ensure that all audio endpoints (like headphones or speakers) are properly connected. You can verify this by opening the sound control panel (type mmsys.cpl in the command prompt) and checking that all devices are connected on both the playback and recording tabs.
2. Show Disabled Devices: Right-click in the sound control panel background and make sure both Show Disabled Devices and Show Disconnected Devices are checked. This will help you see if any devices are disabled.
3. Test Audio Endpoints: On the playback tab, right-click each endpoint and select Test to confirm they are capable of streaming audio. For recording devices, speak into the microphone and check if the meter moves.
4. Update Drivers: If the audio devices are not functioning, ensure that you have the latest drivers installed. You can do this through Device Manager or by installing any available Windows updates.
5. Check Volume Mixer: If you are using Windows, check the volume mixer settings to ensure that the audio is not muted or set too low.
6. Restart the Computer: Sometimes, simply restarting your computer can resolve audio issues.
7. Use Feedback Hub: If the problem persists, consider filing a bug report using the Feedback Hub to get assistance from Microsoft.

If you are experiencing specific issues with USB audio devices, you might also want to check for any known issues related to your hardware configuration.

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References:

• I'm experiencing sudden volume changes, lost audio, or buzzing
• Troubleshooting Audio Testing
• Windows 10 doesn't install specific drivers for USB audio devices on the first connection

Answer 2

Hello,

If the sound input or output is missing try installing your device's chipset drivers.

If you're on desktop look up your motherboard's model and manufacturer, find the chipset drivers for it, the sound drivers should be included, download and install, restart and test your audio.

Same for when you're on a laptop, look up the model and manufacturer, same steps as above.

Hope this helps,

JC