MS365 code redeem issue

Question

Unable to activate microsoft365, while trying to redeem code it shows "Sorry, we can't set up your account right now

Please come back later to redeem your product key." for last one hour. What is the solution to that?

Answer 1

Hi Silas Leno, I know how frustrating it is to have a valid code and still see that error it feels like you’re stuck waiting with no clear reason.

First, check Microsoft service status to rule out outages. Make sure your account region matches the product key clear your browser cache or try another device confirm your account verification and redeem the code at redeem.microsoft.com. If it still doesn’t work after a few hours contact Microsoft Support with the error details.

Have you checked if your Microsoft account region matches the region of the product key or tried redeeming the code through redeem.microsoft.com instead of the setup page?

Best regards

Lucky