Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
Avd user authentication issue Entra ID
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Altaf Ingar
60
Reputation points
I cant login to avd. it gives me fail login even with user added to right assignment.
PII moved
Azure Virtual Desktop
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Sridevi Machavarapu 10,455 Reputation points Microsoft External Staff Moderator2025-12-17T01:45:01.3566667+00:00 Hello Altaf Ingar,
To help troubleshoot this further, we’ll need a bit more information.
Could you please share:
- The complete error message you see during the AVD sign-in
- A screenshot of the error (with any sensitive info hidden)
- Where the sign-in fails (Windows App / Remote Desktop client / browser)
- The sign-in log error details from Microsoft Entra ID → Sign-in logs (error code and failure reason)
These details will help confirm whether the failure is due to Entra ID authentication, Conditional Access, or something else.
Once you share this, we can guide you on the next steps.
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