Share via

Error code: AADSTS5000225

Luana AMS 20 Reputation points
2025-12-17T01:18:04.1133333+00:00

Hello Microsoft Support, I am receiving the following error when attempting to sign in:

Error code: AADSTS5000225

Message: This tenant has been blocked due to inactivity.

ID: 689771aa-e1a3-4b85-af81-faeb77990d00

Correlation ID: 44f44460-8061-4c40-873c-a9709c8cac36

Timestamp: 2025-12-17 01:06:35Z

Please assist with reactivating this tenant as soon as possible.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
0 comments
Answer accepted by question author
  1. Sridevi Machavarapu 10,455 Reputation points Microsoft External Staff Moderator
    2025-12-17T01:28:52.5233333+00:00

    Hello Luana AMS,

    This issue will be resolved by signing in using the tenant-specific Azure portal URL and the tenant ID I have provided over the private messages tab:

    https://portal.azure.com/<tenant-ID>

    Once you accessed the portal through the tenant-scoped URL, the tenant became active again and you will be able to manage resources without further issues.

    And the tenant will be restored successfully.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful, which may help members with similar questions. If you have any other questions, let me know in the “comments” and I would be happy to help you.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.