Requirement

Question

GERMAN RAUL ALVAREZ BUITRAGO 1

I bought Microsoft 365, but this is not in my account.

Thanks

Emi Zhang-MSFT 30,196 Reputation points Microsoft External Staff

2020-08-11T01:16:40.597+00:00

I am just writing to see if you have any updates about this problem now?
Emi Zhang-MSFT 30,196 Reputation points Microsoft External Staff

2020-09-01T08:54:58.01+00:00

Hi @GERMAN RAUL ALVAREZ BUITRAGO , did you check if my information is helpful? If the response is helpful, please click "Accept Answer" and upvote it. If you need more help about this problem, please feel free let me know and I'm glad to help you.

1 answer

Emi Zhang-MSFT 30,196 Reputation points Microsoft External Staff

2020-08-11T01:16:40.597+00:00

I am just writing to see if you have any updates about this problem now?
Emi Zhang-MSFT 30,196 Reputation points Microsoft External Staff

2020-09-01T08:54:58.01+00:00

Hi @GERMAN RAUL ALVAREZ BUITRAGO , did you check if my information is helpful? If the response is helpful, please click "Accept Answer" and upvote it. If you need more help about this problem, please feel free let me know and I'm glad to help you.

Answer 1

Emi Zhang-MSFT 30,196 Microsoft External Staff

What version of Office 365 did you buy?

First please make sure that your account has the subscription via this link:
https://account.microsoft.com/services

Then follow these steps about how to download and install Office:

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