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Hello Peter Jones (BIDA), We Understand that you received a bill for VMs that are turned off because the USD 700 MCPP Azure Launch credit wasn’t applied to your existing subscription. You discovered that the credit only works with a new subscription created during redemption, which means your current VMs don’t benefit from it.
You can’t use the $700 MCPP Azure Launch credit on an existing subscription. To get the credit, you have to create a new Azure subscription through your MCPP benefits and then move your virtual machines and other resources into that new subscription. There’s no way to add the credit to the subscription you already have.
It’s not great that the credit can’t be used for your existing VMs on the current MCPP subscription, but that’s how Azure has set it up. If you’ve already moved your VMs and you're still being charged for them under the old subscription, it’s probably because those resources aren’t covered by the MCPP credit on the old subscription.