Windows PC

Question

Windows Updateをした後に、ＰＣを再起動、又は、シャットダウン時にWindows Updateを実施してシャットダウン後、次回起動時に必ずoffice関係の下記ショートカットアイコンの表示が白くなるか、

表示自体の変化はないが、クリックすると「ファイルが移動されたか、削除されている・・・」と表示されoffice関係のアプリが起動しない。

Windows Updateを自動で実施しないようにしても、ＰＣを起動（再起動ではない）後発生するときがある。

解決方法ご存じの方ご教示ください。

発生しているアプリ

Office2021 EXCEL.EXE OUTLOOK.EXE WINWORD.EXE

Office2013 MSACCESS.EXE VISIO.EXE

プロセッサ Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz (2.90 GHz)

実装 RAM 16.0 GB (15.9 GB 使用可能)

エディション Windows 11 Pro (Windows 10 Proからのアップグレード）

バージョン 25H2

インストール日 ‎2025/‎10/‎10

OS ビルド 26200.7462

エクスペリエンス Windows 機能エクスペリエンス パック 1000.26100.275.0

Answer 1

It seems you are experiencing issues with Office shortcuts becoming unresponsive or showing errors after Windows updates or restarts. Here are a few troubleshooting steps you can try:

1. Repair Office Installation: Go to Control Panel > Programs > Programs and Features. Find Microsoft Office in the list, select it, and then click on "Change". Choose the repair option (Quick Repair or Online Repair) to fix any issues with the Office installation.
2. Check Shortcut Paths: Ensure that the shortcuts are pointing to the correct executable files. Right-click on the shortcut, select "Properties", and check the target path. If the path is incorrect, you may need to recreate the shortcut.
3. Recreate Shortcuts: If the shortcuts are corrupted, delete them and create new ones directly from the Office applications. You can do this by navigating to the installation folder (usually under C:\Program Files\Microsoft Office\root\OfficeXX where XX is the version number) and creating new shortcuts from there.
4. Update Office: Make sure your Office applications are up to date. Open any Office application, go to File > Account > Update Options > Update Now to check for updates.
5. Check for Windows Updates: Sometimes, issues can be resolved by ensuring that your Windows installation is fully updated. Go to Settings > Update & Security > Windows Update and check for updates.
6. Disable Automatic Updates: If you suspect that automatic updates are causing the issue, you can temporarily disable them. Go to Settings > Update & Security > Windows Update > Advanced options and select "Notify to schedule restart".

If the problem persists after trying these steps, you may want to consider reaching out to Microsoft Support for further assistance.

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References:

• Resolved issues in Windows 10, version 22H2
• Microsoft Update and Windows Update offer updates for Office programs that you do not have installed