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Not Updated Credentials

Chit Min Tun 145 Reputation points
2025-12-18T12:05:08.1366667+00:00

Is the link between Certiport My Transcript and Microsoft Learn Credentials no longer available? Previously, my older Microsoft Office Specialist 2016 certificates were visible in Microsoft Learn Credentials through Certiport My Transcript. I completed the new Microsoft Office Specialist Associate PowerPoint 2019 certification yesterday, but it is not showing up now. Please help resolve this issue.

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  1. AI answer

    2025-12-18T12:05:21.43+00:00

    It appears that exams and certifications earned through Certiport are not currently reflected in the Microsoft Learn profile. Until further notice, you will need to manage and share any Certiport credentials separately through your Certiport user account. This means that your new Microsoft Office Specialist Associate PowerPoint 2019 certification may not yet be visible in your Microsoft Learn Credentials due to this integration issue.

    If you continue to experience issues or if you believe there is a mistake, you may want to contact Certiport Customer Service for assistance regarding your Certiport account and the visibility of your certifications.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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