headset mic not showing in sound input

Question

my bluetooth headset mic is not showing in sound input

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Moved from: System Center Operations Manager

Answer 1

If your Bluetooth headset mic is not showing in sound input, it could be due to several reasons. Here are some troubleshooting steps you can try:

1. Check Bluetooth Settings: Ensure that Bluetooth is turned on and that your headset is properly paired with your device.
2. Supported Profiles: Make sure your Bluetooth headset supports the necessary audio profiles. Not all Bluetooth audio devices are supported for microphone input.
3. Restart Device: Sometimes, simply restarting your device can resolve connectivity issues.
4. Check Device Manager: Go to Device Manager and check if your Bluetooth headset is listed under audio devices. If it’s not, there may be a connection issue.
5. Update Drivers: Ensure that your Bluetooth drivers are up to date. Outdated drivers can cause issues with device recognition.
6. Use Supported Devices: If your headset is not recognized, consider using a wired headset or a Bluetooth headset that is confirmed to be compatible with your system.

If these steps do not resolve the issue, you may want to consult the manufacturer's support documentation for further assistance.

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References:

• Bluetooth devices aren't pairing

Answer 2

Hello,

If your bluetooth's headset mic isn't being detected by the computer it might have a setting that has it turned off by default, check your bluetooth headset manual to see if you need to press a button or do a gesture to have the mic turned on.

Hope this helps,

JC