Security update KB5072033 keeps failing with error code 0x800f0983 why

Question

Security update KB5072033 has failed several times with error code 0x800f0983.

Have tried to reset Outlook setting but still have problem

Answer 1

Hello Terry Leadbeater,

I'm checking in to see if you have managed to resolve the install failure for KB5072033. As discussed, the 0x800f0983 error code explicitly points to PSFX_E_MATCHING_COMPONENT_NOT_FOUND, meaning the Windows Component Store is missing specific file versions required for the update to apply its differential patch. The primary resolution path involves repairing the store via the DISM /Online /Cleanup-Image /RestoreHealth command, or if that fails to retrieve the missing payloads, performing a Repair Reinstall via the "Fix problems using Windows Update" feature in System Recovery settings. This latter method effectively replaces the corrupted servicing stack while preserving all your data and applications. Please let me know if you need further guidance on the repair process.

If the issue has been successfully resolved, please consider accepting the answer as it helps other people sharing the same question benefit too. Thank you!

VP

Answer 2

The error code 0x800f0983 typically indicates that the update is not applicable to your system or that there is a problem with the update files. Here are some steps you can take to troubleshoot this issue:

1. Check for Compatibility: Ensure that the update KB5072033 is compatible with your version of Windows. Sometimes updates are specific to certain editions or configurations.
2. Run Windows Update Troubleshooter: Use the built-in troubleshooter to detect and fix problems with Windows Update. You can find this in Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update.
3. Check Update History: Review your update history to see if there are any error messages related to this update. This can provide more context on why the installation is failing.
4. Install the Update Manually: If the update continues to fail, consider downloading the update manually from the Microsoft Update Catalog and installing it.
5. Reset Windows Update Components: If none of the above steps work, you may need to reset the Windows Update components. This can be done through Command Prompt with administrative privileges.

If the problem persists after these steps, you may want to seek further assistance from Microsoft Support or check the Microsoft Communities for similar issues.

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References:

• Windows Update or Microsoft Update repeatedly offers the same update

Answer 3

Hello Terry Leadbeater,

The error code 0x800f0983 refers to PSFX_E_MATCHING_COMPONENT_NOT_FOUND, which means your Windows Component Store (WinSxS) is expecting a specific file version to be present for the update to patch, but it is missing or corrupted. This is a deep operating system servicing issue, so resetting your Outlook settings will unfortunately have no effect as that is an application-level configuration unrelated to the Windows servicing stack.

To resolve this, we first attempt to repair the component store by forcing Windows to download a fresh copy of the missing components from Microsoft's servers. Open a Command Prompt as Administrator and run the command: DISM /Online /Cleanup-Image /RestoreHealth. Let this process finish. If it completes successfully, immediately follow it with sfc /scannow to ensure file integrity, reboot your machine, and retry the installation of KB5072033.

If the DISM command fails or the update still errors out (which is common with 0x800f0983), the component store corruption is likely beyond simple repair. You must perform a Repair Reinstall to replace the damaged servicing stack. Go to Settings > System > Recovery. Under the section "Fix problems using Windows Update," click Reinstall now. This process will reinstall the current version of Windows 11 over itself, repairing all system files and the component store while keeping your apps, files, and settings perfectly intact. This is widely considered the definitive fix for this specific error code.

For more information, take a look at the video: Windows 11 Update KB5072033 Not Installing Install Error 0x800f0983 FIX

I hope you've found something useful here. If it helps you get more insight into the issue, it's appreciated to accept the answer. Should you have more questions, feel free to leave a message. Have a nice day!

VP