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How to fix "'try another verification method''

Sorn Jakaj 0 Reputation points
2025-12-19T01:22:30.6366667+00:00

Hello am using my other account right now. My account has suddenly been locked i have been trying to get it fix for a day now i looked at other people method ask people and watch all the youtube video but i still couldnt fix it.
yes i tried the account recovery form but it asked me for my xbox ID but i couldnt get it becuase my account was locked and it also ask me what xbox i was using but i was using from my laptop so there wasnt an option , yes i answer all the question as i remembered i also follow their terms and condition. i also tried asking for support but it just take me to somewhere else saying i need to recover my password instead of talking to the customer service.
i need to get this fix soon becuase i just bought minecraft (using code becuase i do not have a card yet) and i can only play for a bit more am getting busy soon my university soon. i hope someone can help.

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Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Q&A Assist
    2025-12-19T01:22:40.6366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are experiencing issues with account recovery and verification methods. Here are some steps you can take to resolve the issue:

    1. Use the Password Reset Portal: If you haven't already, try going to the Password reset portal to initiate a password reset. This may help you regain access to your account.
    2. Check for Self-Service Password Reset: If your organization has enabled self-service password reset, you should be able to verify your identity using security methods before changing your password. Follow the prompts provided in the portal.
    3. Contact Support: If you are unable to reset your password through the portal, you may need to contact Microsoft support directly. You can create a support ticket without signing in if you cannot access your account. Visit the Contact us support page for assistance.
    4. Provide Accurate Information: When filling out the account recovery form, ensure that you provide as much accurate information as possible, even if you are unsure about some details. This can improve your chances of recovering your account.
    5. Check Xbox Support: Since your account is linked to Xbox, you may want to check the Xbox support page for additional recovery options or information specific to Xbox accounts.
    6. Wait for a Response: After submitting any forms or requests for support, be patient as it may take some time for Microsoft to respond.

    If you continue to have issues, consider reaching out to the Microsoft Community for additional help from other users who may have faced similar problems.

    References:

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