Onvue testing failed

Question

Deas i have the AZ900 exam tomorrow and the for onvue failed because my download capacity is less than 6, so how can examine the formal exam tomorrow, although they the fees, any recommendations?

Answer 1

If your OnVUE testing failed due to insufficient download speed, you will need to address this issue before attempting the exam again. Here are some recommendations:

1. Check Your Internet Connection: Ensure that your internet connection meets the minimum requirements. A download speed of at least 6 Mbps is necessary for the OnVUE exam. You can test your internet speed using various online speed test tools.
2. Use a Wired Connection: If you are using Wi-Fi, consider switching to a wired connection, as it tends to be more stable and faster.
3. Limit Other Internet Usage: Ensure that no other devices are using the internet heavily during your exam. This includes streaming videos or large downloads, which can affect your available bandwidth.
4. Contact Support: If you continue to experience issues, consider reaching out to Pearson VUE support for assistance or to discuss your options regarding the exam.
5. Consider Rescheduling: If you cannot resolve the internet issue in time, you may want to reschedule your exam to ensure you can take it without technical problems. Pearson VUE has temporarily waived reschedule fees if you cancel at least 24 hours prior to your appointment.

Make sure to resolve these issues as soon as possible to ensure a smooth testing experience tomorrow.

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References:

• About online exams with Pearson VUE
• An Important Update on Microsoft Training and Certification