Network connecting issue

Question

I have a problem connect my computer to the network folder. Could you help? Thanks

Answer 1

To troubleshoot your issue with connecting to a network folder, you can follow these steps:

1. Check Network Discovery and Sharing Settings:
   • Open Control Panel.
   • Go to Network and Internet > Network and Sharing Center > Advanced sharing settings.
   • Ensure that Network discovery and File and printer sharing are turned on.
2. Use Command Prompt:
   • Instead of using File Explorer, try accessing the shared folder via Command Prompt with the command:

          net use <DeviceName>: \\<ServerName>\<ShareName>
     

3. Enable SMB 1.0 Support:
   • Go to Control Panel > Programs > Programs and Features > Turn Windows features on or off.
   • Check SMB 1.0/CIFS File Sharing Support and enable it.
4. Check Services:
   • Ensure that the following services are set to Automatic:
     • Function Discovery Provider Host
     • Function Discovery Resource Publication
     • SSDP Discovery
     • UPnP Device Host
   • Restart your computer after making changes.
5. Disconnect Existing Mappings:
   • If you receive an error about existing connections, you may need to disconnect any previous mappings to the network share before trying again. You can do this by running:

          net use * /delete
     

By following these steps, you should be able to resolve your connection issue to the network folder.