outlook password

Question

Im having difficulty logging into Microsoft outlook to see emails Outlook opens up okay but when I refresh it tells me my password is incorrect, I can still log into my emails vis my Telstra mail

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

May I please confirm how you are accessing Outlook?

Are you signing in through Outlook.com (web browser) or using the Outlook desktop app on your computer?

Open an incognito tab and paste this link in the address bar, and sign in with your Microsoft account.

https://outlook.live.com/

Let me know if your existing password works there.

If it doesn’t, try resetting your Microsoft account password, then sign in again with your new password in the Outlook desktop app.