no schedule send option

Question

I don't have a scheduled send option showing on my outlook

Answer 1

If the scheduled send option is not showing in your Outlook, it could be due to several reasons. Here are some steps to troubleshoot:

1. Check Outlook Version: Ensure that you are using a version of Outlook that supports the scheduled send feature. The feature may not be available in older versions.
2. Update Outlook: Make sure your Outlook application is updated to the latest version. Sometimes, features are added or fixed in updates.
3. Enable Delay Delivery: You can manually set a delay for sending emails by using the Delay Delivery option. To do this, create a new email, go to the Options tab, and select Delay Delivery. Set the desired delivery time.
4. Check Add-ins: If you are using any third-party add-ins, they might interfere with the scheduled send feature. Try disabling them to see if that resolves the issue.
5. Outlook Profile: Sometimes, issues with your Outlook profile can cause features to not appear. Consider creating a new Outlook profile to see if the scheduled send option appears there.

If these steps do not resolve the issue, you may need to consult your IT department or Microsoft support for further assistance.

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References:

• Manage the delivery date and time of a message
• Email may not be delivered at the scheduled time when the "Do not deliver before" option is enabled in an Outlook message

Answer 2

Hello @Jocebee LLC

Welcome to Q&A forum!

I will try to support you by guiding you on how to set a scheduled time for email sending in My New Outlook App. I hope this is what you need, but if this is not the point you want to mention, please provide me with a screenshot of the issue on your end or any error message you are encountering.

I have captured all the guidance for you:

• New Outlook -> New Email -> Prepare all the email details (content, email address you want to send)
• Instead of clicking on the “Send” button, click on the button next to “Send” as shown by the arrow
• Choose “Schedule send” -> "Custom time" → "Send".

To double-check the email before it is sent as scheduled, you can click on “Draft”, and you will see the scheduled email marked as “Scheduled”.

If you really cannot use the schedule send feature as I guided, you can try using the Outlook web version to see if this can be an alternative option for temporary use https://outlook.office.com/

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