Copilot Agent is able to see knowledge source, but it does not reference the contents of the document.

Anthony Mohler 0 Reputation points
2025-12-20T12:28:51.03+00:00

I am a brand new tenant, and I am trying to integrate Copilot into my SharePoint site. I am able to place documents within SharePoint, and I am able to add these documents as knowledge sources for my Copilot agent. However, when I prompt the system to provide me information that is stored within the documents, the agent informs me that it is unable to obtain any information within:

User's image

User's image

I greatly appreciate any assistance or insight that you can provide!

Microsoft Copilot | Microsoft 365 Copilot | Development
0 comments No comments
{count} votes

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.