How to fix missing IPv4 and IPv6

Question

Name: Wi-Fi 4

Description: Realtek 8852BE-VT Wireless LAN WiFi 6 PCI-E NIC #4

Physical address (MAC): 5e:#######:34

Status: Not operational

Maximum transmission unit: 1500

IPv4 address: 169.254.2.94/16

IPv6 address: fe80::2bf7:93a0:d770:a1b5%6/64

DNS servers: fec0:0:0:ffff::1%1 (Unencrypted)

fec0:0:0:ffff::2%1 (Unencrypted)

fec0:0:0:ffff::3%1 (Unencrypted)

Connectivity (IPv4/IPv6): Disconnected

Name: Wi-Fi 5

Description: Realtek 8852BE-VT Wireless LAN WiFi 6 PCI-E NIC #5

Physical address (MAC): 5a:02:05:5d:05:34

Status: Not operational

Maximum transmission unit: 1500

IPv4 address: 169.254.137.120/16

IPv6 address: fe80::c9d6:bc66:f903:7e04%3/64

DNS servers: fec0:0:0:ffff::1%1 (Unencrypted)

fec0:0:0:ffff::2%1 (Unencrypted)

fec0:0:0:ffff::3%1 (Unencrypted)

Connectivity (IPv4/IPv6): Disconnected

Name: Wi-Fi

Description: Realtek 8852BE-VT Wireless LAN WiFi 6 PCI-E NIC

Physical address (MAC): 5e######5c

Status: Operational

Maximum transmission unit: 1500

Aggregated link speed (Receive/Transmit): 866/866 (Mbps)

DHCP enabled: Yes

DHCP servers: 192.168.1.254

DHCP lease obtained: ‎December ‎20, ‎2025 9:38:23 AM

DHCP lease expires: ‎December ‎21, ‎2025 9:38:23 AM

IPv4 address: 192.168.1.73/24

IPv6 address: 2001:56a:73f1:6f00:dd66:9cdb:4017:27ee/64, 2001:56a:73f1:6f00:c5ba:3eef:aeff:24a8/128, fe80::a9e5:4cd0:9cc7:c580%15/64

IPv4 default gateway: 192.168.1.254

IPv6 default gateway: fe80::72f1:96ff:fe8b:5f90%15

DNS servers: 2001:568:ff09:10c::67 (Unencrypted)

2001:568:ff09:10a::116 (Unencrypted)

192.168.1.254 (Unencrypted)

75.153.171.116 (Unencrypted)

Network name: TELUS3364-5G

Network category: Public

Connectivity (IPv4/IPv6): Connected to Internet

Some sources told me to remove the ghost adapters, is that true?

Answer 1

To address the issue of missing IPv4 and IPv6 addresses on your network adapters, it is indeed a good practice to remove ghost adapters, which are non-present devices that can interfere with network configurations. Here’s how you can do that:

Steps to Remove Ghost Adapters:

1. Open Command Prompt:
   • In Windows 8 or later, use the Search charm to find Command Prompt.
   • In earlier versions, select Start, then Run, type cmd.exe, and press Enter.
2. Show Non-Present Devices:
   • Type set devmgr_show_nonpresent_devices=1 and press Enter.
   • Then type start devmgmt.msc and press Enter to open Device Manager.
3. View Hidden Devices:
   • In Device Manager, select View and then Show Hidden Devices.
4. Uninstall Ghost Adapters:
   • Expand the Network Adapters section.
   • Right-click on any dimmed (ghosted) network adapters and select Uninstall.

Additional Considerations:

• Ensure that your active network adapter is properly configured and connected to a network.
• If you are using DHCP, verify that the DHCP server is functioning correctly to assign IP addresses.

By following these steps, you should be able to resolve issues related to missing IPv4 and IPv6 addresses on your network adapters.

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References:

• Error message when you try to set an IP address on a network adapter
• Guidance for configuring IPv6 in Windows for advanced users