Blue Screen Windows 10

Question

Hi everyone!
I have a problem with frequent Blue Screen appearances, please look at this message from Blue Screen Viewer (last log):

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Answer 1

1) Open administrative command prompt and type or copy and paste: (all at one time)

wmic recoveros set autoreboot=false
wmic recoveros set debuginfotype = 7
wmic recoveros get autoreboot
wmic recoveros get debuginfotype
wmic computersystem where name=%computername% set automaticmanagedpage=true
wmic computersystem where name=%computername% get automaticmanagedpage

Post an image of the commands with results into this thread or post a share link.

2) Run HD Tune (free or trial version): (test all drives)
https://www.hdtune.com/
Post images or share links into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan

3) Run Sea Tools for Windows: (test all drives)
https://www.seagate.com/support/downloads/seatools/seatools-win-master/
Post images or share links into this thread for results of the:
long generic test

4) Run Hard Disk Sentinel: (free or trial version) (test all drives)
https://www.hdsentinel.com/
Post images or share links into the thread for results on these tabs:
a) Overview
b) Temperature
c) SMART
d) log
e) disk performance

5) Run: Crucial scanner to view available disk drives
https://www.crucial.com/store/systemscanner

6) These tests can be performed overnight:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test

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Answer 2

The laptop is running hot.

Clean ports and fans.

If this does not bring down the temperature consider getting it serviced.

Using google this youtube video was found: https://www.youtube.com/watch?v=EKcb5k6N_2k

Monitor temperatures using one of these software:
a) speccy: https://www.ccleaner.com/speccy
b) HWmonitor: https://www.cpuid.com/softwares/hwmonitor.html
c) speedfan: https://www.almico.com/speedfan.php

Run these administrative command prompt commands and post results:

wmic computersystem where name=%computername% set automaticmanagedpagefile=true
wmic computersystem where name=%computername% get automaticmanagedpagefile

When available post results for HD Tune and Sea Tools.

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Answer 3

In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings >

a) on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into this thread

b) on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory windows into this thread

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Answer 4

Run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

https://www.windowsq.com/t/bsod-posting-instructions.17/
https://www.windowsq.com/resources/v2-log-collector.8/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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Answer 5

The tests results were unremarkable except the high temperatures.

There was only 1 dump file.

There were many BSOD with failure to create dump files.

The logs had many:

Event[10264]:
  Log Name: System
  Source: disk
  Date: 2021-09-26T17:25:24.0090000Z
  Event ID: 153
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: LAPTOP-8V0CHMNE
  Description: 
The IO operation at logical block address 0x521937c8 for Disk 0 (PDO name: \Device\0000004e) was retried.

Event[10265]:
  Log Name: System
  Source: disk
  Date: 2021-09-26T17:25:24.0090000Z
  Event ID: 153
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: LAPTOP-8V0CHMNE
  Description: 
The IO operation at logical block address 0x3822fb8 for Disk 0 (PDO name: \Device\0000004e) was retried.

Event[10266]:
  Log Name: System
  Source: disk
  Date: 2021-09-26T17:25:24.0100000Z
  Event ID: 153
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: LAPTOP-8V0CHMNE
  Description: 
The IO operation at logical block address 0x50bce80 for Disk 0 (PDO name: \Device\0000004e) was retried.

Event[10267]:
  Log Name: System
  Source: disk
  Date: 2021-09-26T17:25:24.0100000Z
  Event ID: 153
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: LAPTOP-8V0CHMNE
  Description: 
The IO operation at logical block address 0x4085960 for Disk 0 (PDO name: \Device\0000004e) was retried.




Event[10616]:
  Log Name: System
  Source: volmgr
  Date: 2021-09-27T19:30:36.3680000Z
  Event ID: 161
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: LAPTOP-8V0CHMNE
  Description: 
Dump file creation failed due to error during dump creation.

1) Turn off Windows fast startup:
https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

2) See if you can reduce the computer temperatures by cleaning the ports and fans.

3) Open administrative command prompt and type or copy and paste:

sfc /scannow
dism /online /cleanup-image /restorehealth
chkdsk /scan

Post an image of the results or a share link into this thread.

4) Search for: C:\WINDOWS\LiveKernelReports\USBHUB3\USBHUB3-20210915-2149.dmp > post a separate share link into this thread

LastWriteTime Size (MB) FullName

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15/9/2021 9:49:06 PM 0.25 C:\WINDOWS\LiveKernelReports\USBHUB3\USBHUB3-20210915-2149.dmp

5) Overnight run Memtest86 for 4 passes > post an image or share link into this thread
Memtest86 has a feature to create a text report.
Please post this in addition to the image.
https://www.memtest86.com/

6) Repeat the Memtest86 test so that an additional test of 4 passes is performed.
This will be a total of 8 passes including both tests.
https://www.memtest86.com/

7) For any BSOD run the V2 log collector to collect new logs and post a new share link into the newest post.

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