Web native share fails with files in Outlook and Teams.

Kilian Ros 0 Reputation points
2025-12-22T10:51:44.49+00:00

I encountered a bug and while researching I came across the page below. I am wondering if there is any progress on this bug or any URL where I can track its progress of being resolved?

https://learn.microsoft.com/en-us/answers/questions/4735762/issue-with-sharing-files-from-windows-explorer-to?source=docs

Outlook | Windows | New Outlook for Windows | For business
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  1. Q&A Assist
    2025-12-22T10:51:53.9533333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The context provided does not contain specific information regarding the progress of bugs or issues related to sharing files in Outlook or Teams. For tracking the progress of such bugs, it is generally recommended to check the official Microsoft support forums or the Microsoft 365 admin center for updates. You may also consider reaching out to Microsoft support directly for the most accurate and up-to-date information on specific bugs or issues you are encountering.


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  2. Demi-N 9,750 Reputation points Microsoft External Staff Moderator
    2025-12-22T12:57:05.2366667+00:00

    Hello @Kilian Ros,

    Thank you for posting your question in the Microsoft Q&A Forum. 

    I want to make sure I fully understand your scenario so I can provide the most accurate solution. From the post you referenced, it seems the other user encountered an issue when sharing a file directly from Windows Explorer using the Share option. Could you please confirm if you are experiencing the same behavior when sharing from there? 

     

    It would also help to know what type of file you are trying to share, for example an image, a PDF, or a Word document?

     

    In addition, could you let me know the account type you are using in Outlook, whether it is Exchange, IMAP, or something else? To check this, please switch back to Classic Outlook and go to File > Info > Account Information. If your account is Exchange, you will see something similar to the screenshot I’ve attached below. User's image

    To help us reproduce and test this in our environment, I would appreciate it if you could provide a step-by-step description of how you are sharing the file so that we can follow the same process. It would also be very helpful if you could share a screenshot of the error message you are seeing. 

     

    These details will allow us to investigate thoroughly and provide the best possible answer for you. Thank you for your time and cooperation, I truly appreciate your help in clarifying these points so we can resolve this together. 

     

    Best regards, 


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