how to fix windows 11 audio output problems-no output

Question

have low or no volume from computer how to fix?/also no volume to smart tv thru hdmi hookup?

Answer 1

To address audio output problems in Windows 11, including low or no volume from your computer and issues with HDMI output to a smart TV, you can follow these troubleshooting steps:

1. Check Audio Output Device: Ensure that the correct audio output device is selected. Right-click the sound icon in the taskbar, select "Open Sound settings," and choose the appropriate output device.
2. Volume Settings: Verify that the volume is turned up both in the system settings and the application you are using. Check the app-specific volume settings if applicable.
3. System Volume: Make sure that the system volume is not muted or set too low. You can adjust this in the sound settings or by using the volume slider.
4. Check HDMI Connection: If you are using HDMI to connect to a smart TV, ensure that the HDMI cable is securely connected. You may also need to select the HDMI output as the default playback device in the sound settings.
5. Update Drivers: Ensure that your audio drivers are up to date. You can check for updates through Windows Update or the device manufacturer's website.
6. Device Manager: Open Device Manager and check if there are any issues with the audio devices. Look for any warning symbols next to audio devices and update or reinstall drivers if necessary.
7. Troubleshoot Audio: Use the built-in troubleshooter for audio problems. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, and select "Playing Audio" to run the troubleshooter.
8. Check Hardware: If the problem persists, check your hardware. Ensure that your speakers or TV are functioning properly and that there are no issues with the audio output ports.

By following these steps, you should be able to resolve audio output issues on your Windows 11 device and through HDMI to your smart TV.

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References:

• Troubleshooting Audio Testing
• Resolved issues in Windows 11, version 21H2

Answer 2

Hi, I am an independent advisor and welcome to Microsoft Q&A.

Let me help you with this issue.

Please hover your mouse over the sound icon at the lower right-hand corner, then right-click it and click Troubleshoot Sound. Let the troubleshooter finish its task, then this should either resolve the problem or display an error message.

If that doesn't work, we need to remove the Audio driver from the Device Manager and restart the PC to reinstall it.

Here are the steps to completely remove a Device from your computer.

Step 1. Use shortcut keys Windows key + X.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound, Video, and Game Controllers. Right-click the problematic device, which is either Realtek Audio, or AMD High-definition Audio, or High-Definition Audio, depending on the audio device installed in your PC, and select Uninstall device.

Step 4. You need to check the option Delete the driver software for this device and then click the Uninstall button.

Step 5. Reboot the computer.

After the reboot, please see if the problem is fixed.

If that still does not work, please visit the support website of your laptop or desktop and then download and install the latest Audio driver, then restart the PC.