SCOM 2019 Data Warehouse failed to request a list of management packs from SQL RS server

shankar431 471 Reputation points
2021-09-27T14:42:38.313+00:00

Hi All,

We received the following alert in SCOM 2019 "Data Warehouse failed to request a list of management packs from SQL RS server" and also we do not see anything under Reporting pane in the SCOM console.

looking at the description we see the below information.

Event ID: 31569
Description: Report deployment process failed to request management pack list from SQL RS Server. The operation will be retried. Exception 'WebException': Unable to connect to the remote server One or more workflows were affected by this. Workflow name: Microsoft.SystemCenter.DataWarehouse.Deployment.Report Instance name: Data Warehouse Synchronization Service Instance ID: {FBD2DCEA-B8A2-1346-879F-EAEE247B2F} Management group

Reporting and SSRS both looks good for us.
Can someone suggest fix for this issue.

Regards,
Ravi shankar

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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  1. AlexZhu-MSFT 5,551 Reputation points Microsoft Vendor
    2021-09-28T07:10:45.953+00:00

    Hi,

    Check whether the data warehouse write user has a proxy server active. If this is the case, log in with that user on the RMS, and disable the proxy, or reconfigure it so it bypasses local addresses.

    In addition, I found a discussion among kumaravelu-1265, RogerXue and Crystal, and we may take a look to see if there is any helpful information.
    https://learn.microsoft.com/en-us/answers/questions/358918/scom-2019-data-warehouse-failed-to-request-a-list.html

    Alex
    If the response is helpful, please click "Accept Answer" and upvote it.