How to add new laptop computer to my Microsoft account under devices

Question

I purchased a new Dell laptop computer and have a Microsoft account for 365.

My account shows my old computer which I still will be using and need to keep it on the account, however, I can't add the new Dell computer under new devices. It doesn't recognize it. Help

Answer 1

Can you assist me now?

Answer 2

Yes, I am using the new computer now.

Answer 3

Hi! If the issue is that the device doesn’t appear at https://account.microsoft.com/devices, there isn’t a manual way to “force” it to show up. In most cases, the device will only be added automatically after you sign into Windows with a Microsoft account (instead of a local account). Once you switch and sign in, give it some time and refresh the Devices page, the PC should then start appearing under your account.