Transfer accounts to new phone authenticator app

Question

I bought new phone and I wNt to transfer all my accounts in my old phone authenticator app to my new phone app

Answer 1

To transfer your accounts from the Microsoft Authenticator app on your old phone to your new phone, you need to follow these steps:

1. Set Up Recovery Settings on Old Device: On your old device, open the Microsoft Authenticator app and set up a recovery account for your work account credentials. Go to Settings and turn on iCloud backup. This will back up your account credentials to your iCloud account.
2. Install Microsoft Authenticator on New Device: Download and install the Microsoft Authenticator app from the App Store on your new phone.
3. Restore from Backup: After installing the app, sign in with your Microsoft account to restore your account credentials from the iCloud backup.
4. Complete Device Enrollment: If your work requires multifactor authentication (MFA), you may need to complete the MFA process using your old device to finalize the setup on your new device.
5. Verify Accounts: Once the setup is complete, verify that all your accounts are accessible and functioning correctly on the new device.

Make sure not to remove the Authenticator app from your old device until you have successfully set up your new device to avoid losing access to your accounts.

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References:

• Migrate to a new iPhone for work
• Migrate to a new iPhone for work