Billing question

Question

I was billed 142.01 IN JULY OF 2025. The billing code was Z72Z750PXJ67 98052. Today i was billed for use of microsoft word that I thought july charge was for. Since I was told my office subscription expired in february of 2025,What is this charge for?

J

<Moved from Office/Access>

Answer 1

Hi, good day!

I'm sorry, this is just a Community Forum, and we do not have access to your account. Because this request may require sensitive personal information, it is best to contact Microsoft to process your concern.

Please try signing in to the Microsoft accounts you remember and see if you can see the charges there.

https://account.microsoft.com/services/microsoft365/billing

Please check the support article in the link below on How to investigate a billing charge from Microsoft.

https://support.microsoft.com/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93