install issue

Sree 1,971 Reputation points
2021-09-27T15:58:59.263+00:00

Unable to install PP 2016

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Viki Ji_MSFT 4,411 Reputation points
    2021-09-28T03:06:51.593+00:00

    Hi @JustinMicheal-7973,
    Welcome to Q&A forum!

    We can discuss issues about installing the Project client on the Q&A forum.

    Are you installing the retail version(C2R,16.0) or the volume license(MSI,16.0) version of Project Professional 2016? (C2R and MSI are installation technologies, and 16.0 is the version number. )

    • If it is a volume license version, you may not be able to install it together with O365(C2R,16.0).

    The official KB states:
    "You can't install two products together that have the same version but use different installation technologies."

    For more information, please refer to: Supported scenarios for installing different versions of Office, Project, and Visio on the same computer.

    • If it is a retail license version, is there any error message when trying to install Project Professional 2016? If so, pelase describe it in detail or share a screenshot with us.

    Besides, have you installed other versions of Office/Project/Visio before? Please make sure you have completely uninstalled them.

    Hope the inforamtion could help you. Any updates, please let me know.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
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  1. Dave Patrick 426.1K Reputation points MVP
    2021-09-28T01:18:47.527+00:00

    Office Project is not currently supported here on Q&A. The product group for Project actively monitors questions over at
    https://techcommunity.microsoft.com/t5/project/ct-p/Project
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_project

    --please don't forget to Accept as answer if the reply is helpful--

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