install issue

Sree 1,971 Reputation points
2021-09-27T15:58:59.263+00:00

Unable to install PP 2016

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Viki Ji_MSFT 4,441 Reputation points
    2021-09-28T03:06:51.593+00:00

    Hi @JustinMicheal-7973,
    Welcome to Q&A forum!

    We can discuss issues about installing the Project client on the Q&A forum.

    Are you installing the retail version(C2R,16.0) or the volume license(MSI,16.0) version of Project Professional 2016? (C2R and MSI are installation technologies, and 16.0 is the version number. )

    • If it is a volume license version, you may not be able to install it together with O365(C2R,16.0).

    The official KB states:
    "You can't install two products together that have the same version but use different installation technologies."

    For more information, please refer to: Supported scenarios for installing different versions of Office, Project, and Visio on the same computer.

    • If it is a retail license version, is there any error message when trying to install Project Professional 2016? If so, pelase describe it in detail or share a screenshot with us.

    Besides, have you installed other versions of Office/Project/Visio before? Please make sure you have completely uninstalled them.

    Hope the inforamtion could help you. Any updates, please let me know.


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  1. Anonymous
    2021-09-28T01:18:47.527+00:00

    Office Project is not currently supported here on Q&A. The product group for Project actively monitors questions over at
    https://techcommunity.microsoft.com/t5/project/ct-p/Project
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_project

    --please don't forget to Accept as answer if the reply is helpful--

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